Support

Contact the person who invited you to Journey.

Common questions

I didn't get an invitation email

Check spam. You can also open Journey, sign in with the address the invitation was sent to, and find it under Invitations.

My live map isn't updating

Journey needs location access set to “Always” to keep checking in with the screen locked, and a network connection to send check-ins; they are queued and sent later when you're offline.

Deleting my account

Open Journey, go to your profile and choose Delete account.